Twilio Inc (TWLO)
Operating profit margin
| Jun 30, 2025 | Mar 31, 2025 | Dec 31, 2024 | Sep 30, 2024 | Jun 30, 2024 | Mar 31, 2024 | Dec 31, 2023 | Sep 30, 2023 | Jun 30, 2023 | Mar 31, 2023 | Dec 31, 2022 | Sep 30, 2022 | Jun 30, 2022 | Mar 31, 2022 | Dec 31, 2021 | Sep 30, 2021 | Jun 30, 2021 | Mar 31, 2021 | Dec 31, 2020 | Sep 30, 2020 | ||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operating income (ttm) | US$ in thousands | 84,372 | 27,896 | -40,435 | -103,642 | -204,888 | -297,876 | -381,706 | -537,209 | -705,109 | -895,304 | -993,467 | -1,067,210 | -1,025,145 | -923,322 | -903,810 | -789,353 | -673,342 | -575,279 | -471,936 | -399,884 |
| Revenue (ttm) | US$ in thousands | 4,729,370 | 4,583,450 | 4,458,040 | 4,339,150 | 4,239,170 | 4,194,430 | 4,153,940 | 4,102,560 | 4,051,920 | 3,957,514 | 3,826,317 | 3,644,491 | 3,401,637 | 3,127,214 | 2,841,839 | 2,547,185 | 2,254,978 | 1,986,896 | 1,761,776 | 1,544,910 |
| Operating profit margin | 1.78% | 0.61% | -0.91% | -2.39% | -4.83% | -7.10% | -9.19% | -13.09% | -17.40% | -22.62% | -25.96% | -29.28% | -30.14% | -29.53% | -31.80% | -30.99% | -29.86% | -28.95% | -26.79% | -25.88% |
June 30, 2025 calculation
Operating profit margin = Operating income (ttm) ÷ Revenue (ttm)
= $84,372K ÷ $4,729,370K
= 1.78%
The operating profit margin of Twilio Inc. has exhibited a consistent trend toward improvement over the analyzed period. Starting from notable negative figures, the margin was recorded at -25.88% as of September 30, 2020, and experienced a gradual decline in loss severity throughout subsequent quarters. Over the subsequent year, the operating profit margin worsened marginally, reaching an all-time low of -31.80% by December 31, 2021, reflecting ongoing operational challenges or investments that impacted profitability.
However, from the beginning of 2022 onward, a positive trajectory is evident. The margin improved steadily, reaching -22.62% by March 31, 2023, and further narrowing to -17.40% as of June 30, 2023. This trend continued through the second half of 2023, with the margin reducing to -13.09% by September 30, 2023, and approaching break-even territory at -9.19% by December 31, 2023.
Most notably, the margins transitioned into positive territory during the first half of 2024. By March 31, 2024, Twilio reported a marginal operating profit margin of -7.10%, which further improved to -4.83% by June 30, 2024, and then achieved a positive margin of 0.61% as of March 31, 2025. The positive trend persisted, with the operating profit margin reaching 1.78% by June 30, 2025.
This progression indicates a significant reduction in operational losses over time, culminating in a transition toward operational profitability in early 2025. The trend suggests that Twilio's strategic adjustments, cost management, or revenue enhancements contributed to steadily improving operating efficiency and profitability prospects.
Peer comparison
Jun 30, 2025