Twilio Inc (TWLO)

Operating return on assets (Operating ROA)

Jun 30, 2025 Mar 31, 2025 Dec 31, 2024 Sep 30, 2024 Jun 30, 2024 Mar 31, 2024 Dec 31, 2023 Sep 30, 2023 Jun 30, 2023 Mar 31, 2023 Dec 31, 2022 Sep 30, 2022 Jun 30, 2022 Mar 31, 2022 Dec 31, 2021 Sep 30, 2021 Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020
Operating income (ttm) US$ in thousands 84,372 27,896 -40,435 -103,642 -204,888 -297,876 -381,706 -537,209 -705,109 -895,304 -993,467 -1,067,210 -1,025,145 -923,322 -903,810 -789,353 -673,342 -575,279 -471,936 -399,884
Total assets US$ in thousands 9,848,290 9,814,720 9,865,470 10,037,300 10,507,700 11,289,300 11,609,700 11,857,700 11,904,500 12,298,900 12,564,300 12,612,700 12,869,200 12,890,800 12,998,600 12,976,800 12,533,600 12,242,200 9,487,430 6,723,700
Operating ROA 0.86% 0.28% -0.41% -1.03% -1.95% -2.64% -3.29% -4.53% -5.92% -7.28% -7.91% -8.46% -7.97% -7.16% -6.95% -6.08% -5.37% -4.70% -4.97% -5.95%

June 30, 2025 calculation

Operating ROA = Operating income (ttm) ÷ Total assets
= $84,372K ÷ $9,848,290K
= 0.86%

The analysis of Twilio Inc.’s operating return on assets (ROA) over the period from September 2020 to June 2025 reveals a consistent trend toward improved operational efficiency. Initially, the company exhibited negative operating ROA values, indicative of operational losses relative to its assets, with the figure reaching as low as -8.46% in September 2022. These negative figures suggest that Twilio was incurring operational losses that consumed a significant portion of its assets' contributions.

Over time, a gradual and persistent upward trajectory in operating ROA is evident. By December 2022, the negative value had slightly improved to -7.91%, and subsequent quarters demonstrated continuous improvement. Notably, this trend accelerated in 2023 and into 2024, with the ROA moving from -4.53% in September 2023 to -0.41% in December 2024. This progressive stabilization indicates that Twilio’s core operations have been becoming more efficient, increasingly generating positive returns relative to its assets.

Further projections into 2025 show the operating ROA turning positive, reaching 0.28% in March 2025 and 0.86% by June 2025. The shift from negative to positive operating ROA signifies a fundamental improvement in operational performance, suggesting that Twilio is approaching, or possibly has achieved, a state of operational profitability based on its asset base.

In summary, Twilio Inc.’s operating ROA data depict a trajectory of substantial operational recovery and enhanced asset utilization efficiency over the analyzed period. The progression from significant negative figures toward positive territory indicates ongoing operational improvements and a potential transition toward sustainable profitability.