Twilio Inc (TWLO)

Pretax margin

Jun 30, 2025 Mar 31, 2025 Dec 31, 2024 Sep 30, 2024 Jun 30, 2024 Mar 31, 2024 Dec 31, 2023 Sep 30, 2023 Jun 30, 2023 Mar 31, 2023 Dec 31, 2022 Sep 30, 2022 Jun 30, 2022 Mar 31, 2022 Dec 31, 2021 Sep 30, 2021 Jun 30, 2021 Mar 31, 2021 Dec 31, 2020 Sep 30, 2020
Earnings before tax but after interest (EBT) (ttm) US$ in thousands 42,967 -16,868 -88,613 -434,709 -571,018 -710,218 -996,729 -857,300 -1,196,087 -1,350,819 -1,243,632 -1,313,159 -1,073,370 -979,762 -960,929 -865,894 -743,202 -616,264 -504,426 -398,800
Revenue (ttm) US$ in thousands 4,729,370 4,583,450 4,458,040 4,339,150 4,239,170 4,194,430 4,153,940 4,102,560 4,051,920 3,957,514 3,826,317 3,644,491 3,401,637 3,127,214 2,841,839 2,547,185 2,254,978 1,986,896 1,761,776 1,544,910
Pretax margin 0.91% -0.37% -1.99% -10.02% -13.47% -16.93% -23.99% -20.90% -29.52% -34.13% -32.50% -36.03% -31.55% -31.33% -33.81% -33.99% -32.96% -31.02% -28.63% -25.81%

June 30, 2025 calculation

Pretax margin = EBT (ttm) ÷ Revenue (ttm)
= $42,967K ÷ $4,729,370K
= 0.91%

The analysis of Twilio Inc.'s pretax margin over the specified periods reveals a consistent pattern of negative profitability, indicating ongoing pre-tax losses. From September 30, 2020, through March 31, 2025, the company's pretax margin remained predominantly in negative territory, beginning at approximately -25.81% in September 2020.

Throughout the subsequent quarters, the pretax margin exhibited a gradual deterioration, reaching a peak loss of about -36.03% in September 2022, before showing signs of improvement in later periods. Notably, the margin experienced fluctuations but generally trended toward narrowing losses, with the most significant positive movement observed in the latest data—by June 30, 2025, the pretax margin shifted into positive territory at approximately 0.91%.

This progression suggests that Twilio has been consistently operating at a pre-tax loss for over four years while showing ongoing efforts at cost management and revenue growth that, over time, have started to reduce the extent of its losses. The shift into positive territory by mid-2025 indicates potential reaching of operational breakeven or profitability levels, reflecting improved efficiencies, revenue streams, or cost controls. However, the overall trend underscores a company in transition from loss to profitability, marked by a sustained period of negative pretax margins that gradually improved toward profitability in the most recent quarter.